01Intake

One intake, one shop match, one approved estimate

Every request enters the network through a single intake. A coordinator reads the fault description, matches it to a shop with the right diagnostic equipment, and issues a written estimate before any part is ordered.

Diagnostics precede replacement as a network rule, not a preference. Each estimate line traces back to a recorded finding, and the timestamped procedure log with fault codes, part numbers and photos travels with the vehicle when the job closes.

Start the intake See what happens next

Intake to estimate

  1. Step 1 / 09:14 Intake recorded Make, model, year and the driver's own symptom description are logged and given a case number.
  2. Step 2 / 11:02 Shop matched The case goes to a partner shop holding the electronic test equipment for that system, with the next slot confirmed in writing.
  3. Step 3 / 15:40 Estimate gate Itemized labor, part lines, consumables and exclusions are issued after inspection. Work starts only after written approval.

The diagnostic fee is fixed and credited toward the repair on the same visit.

02 / Intake

Book a diagnostic slot

Describe the vehicle and the symptom. A coordinator confirms the slot and the fee in writing before any work is scheduled.

  • Diagnostics come first: every estimate line traces back to a recorded finding.
  • Fixed diagnostic fee, credited toward the repair on the same visit.
  • Written approval required before parts are ordered.

Submitting redirects to a confirmation page. The diagnostic fee is 950 UAH and is credited toward the repair on the same visit.

03 / next steps

What happens after the intake form is sent

Three documented stages. Each one leaves a record with a timestamp, a technician name and the fault codes that justified it.

  1. 01

    Shop match for your city

    The coordinator reads your make, model, year and issue chips, then assigns a shop with the right bay and equipment. You get the shop address, the contact name and the available slot by phone and email.

  2. 02

    Electronic diagnostics first

    A technician runs the fault-code scan and tests the circuit before any part is quoted. The fixed diagnostic fee is credited toward the repair when you approve it on the same visit.

  3. 03

    Written estimate before work

    The estimate lists itemized labor, part lines with OEM, quality aftermarket or refurbished options, consumables, exclusions and the warranty per line. Work starts only after your written approval.

05 / Contact

Reach the coordination desk

The desk that answers this line is the same desk that assigns bays across the network. Give the make, model and the symptom you can describe, and a coordinator will book the diagnostic slot and confirm which shop takes the job.

Estimates, procedure logs and part options are issued after inspection, so the first call only needs the vehicle and the complaint. Written approval comes before any work begins.

Start a vehicle intake

Company details

Phone
+380 665 385 4788
Email
contact@pexalium.com
Address
Business Center Sigma, 12 Antonovycha Street, Kyiv, 01001, Ukraine
Hours
Mon to Fri 08:00–20:00
Sat 09:00–17:00
Sun closed
Registration
EDRPOU 54595992